1. We offer FREE shipping on all orders across India. Standard delivery time is 2–7 business days depending on your location.
2. You will automatically receive an order confirmation email once your purchase has been placed. If you don’t see it within a few minutes, please check your spam/junk folder.
3. Due to high demand, certain items may sell out even after an order has been placed. In such cases, we will issue a full refund to your original payment method. Please allow 5–10 business days for the refund to reflect on your bank statement.
4. Please note that deliveries may take longer during special releases, sales, holidays, or peak periods. We appreciate your patience during these times.
5. If your tracking shows “delivered” but you have not received your parcel, please contact us at info@alienblues.com or +91 9908895486 within 7 days of the marked delivery date. After 7 days, we may not be able to resolve the issue.
6. Our customer support team is available Monday – Saturday, 11:30 AM – 7:00 PM IST. You can reach us at:
📧 Email: info@alienblues.com
📞 Phone: +91 9908895486